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Like the rest of Australia and all around the world, life on the Northern Beaches has been changing as a result of COVID-19.

We know this is a difficult time for our community and we’re particularly mindful of people who are most vulnerable and socially isolated.

We’ve been working to ensure our community stays connected and gets the services they need.

Call Lifeline for help - 13 11 14

Lifeline is open 24 hours a day and is operating now. Call trained counsellors to talk about anything at anytime - 13 11 14

Find out more - https://www.lifeline.org.au/

In an emergency or if life is in danger, call 000

Meals on Wheels

Our Meals on Wheels service continues to deliver nutritious, low-cost meals to seniors. Call us directly on the number below to arrange last-minute meals for yourself or loved ones. The service is offering non-contact service with wellbeing checks conducted over the phone.

Please call 8495 5010 between 8am - 4pm, Mon - Fri.

Email mow@northernbeaches.nsw.gov.au

Library2U

While our library branches have had to close their doors, we’ll still be keeping our community entertained, with the return of our contactless delivery service, Library2U.

Days in lockdown look a little brighter with items from our Library collection such as books, DVDs, CDs and more delivered direct to your home. You can choose an item from our collection or let our librarians choose something especially for you. 

To use the service, download the Library app or visit our website. The Library app is a great way to keep track of your loans, renew items, browse the eLibrary and much more.

Mental health and wellbeing

It’s understandable that during this time you may be experiencing feelings of anxiety, fear, distress and concern.

Our mental health and wellbeing pages include crisis hotlines and local services to reach out to for support, as well as useful resources and tips to help look after your mental health and wellbeing.

Council held a free wellbeing webinar series where we heard from a range of local experts sharing tips and information about our local support services to help you and the people around you live well. Recordings of each webinar are available.

Adolescent and family counselling services

Our counselling services have moved to online and phone sessions. During this time, it’s essential young people and families are able to access this service.

Online religious services

Check this listing of online religious services to see if your local place of worship is offering online services. They are here to help you remain connected to community and to your faith.

Youth services

Contact our youth services team to find out about programs and support you can access online. 

Local community services

There are many local community services on the Northern Beaches who are here to support you during this time. We've put together information on what they provide and phone numbers to make it easier for you to access: 

For detailed information about Northern Beaches community services, organisations and groups refer to Council's Community Directory.

Financial hardship

COVID-19 may result in ratepayers suffering hardship and difficulties in paying rates and annual charges - apply for hardship relief.

Working with community groups

Our staff have been connecting with groups such as Community Northern Beaches and all Not for Profits and NGOs in the area to understand their needs, identify any gaps in the current service delivery and what we can do to help.

We've also been working with local women’s shelters on how they can manage additional needs.

Extra cleansing

We have increased cleaning routines, added soap dispensers to public toilets and are promoting hygiene awareness.