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Due to the risk of Coronavirus (COVID-19) and acting on the advice of lead NSW and Federal health authorities, Council has taken the decision to cancel or change a number of services we provide to the community.

In addition, it is against the law to gather with more than two people in public, except:

  • for members of the same household
  • where the gathering is essential for work or education
  • If you go out, stay 1.5 metres away from other people at all times.

The rules are also now enforceable and Police are issuing fines of $1000 for individuals and $5000 for companies.

These are difficult circumstances and we appreciate your patience and understanding.

Customer Service - 1300 434 434

Our customer service branches are temporarily closed from Tues 31 March but we are still here to help you. Check out our range of online services or call us on 1300 434 434.

We can also book an appointment for you if needed. Just call us to find out the many ways we can help. We look forward to continuing serving you during this period.

Libraries

All library branches (including all community libraries) are closed until further notice.

Staff from the closed libraries will be redeployed to operate a new Library2U service to allow our members to keep borrowing and reading. 

Our Home Library Service will also continue and will be offering increased service for the most vulnerable in our community.

Aquatic Centres and Gyms

In line with Government health advice and and in view of the 1.5 metre social distancing requirement, Warringah Aquatic Centre, Manly Andrew Boy Charlton Pool and Gym are temporarily closed. We are reviewing this daily and will reopen them as soon as we can. 

Arts and Culture

Like many arts venues and theatre companies across the globe, Council has taken the precautionary decision to close a number of arts and culture venues.

Glen Street Theatre has cancelled all performances and workshops during April 2020 and will continue to assess the months ahead. For further information on cancelled performances and refunds can be found here.

Manly Art Gallery and Museum is closed. All associated exhibitions, talks and events have been cancelled.

Our gallery and exhibition space at the Creative Space in North Curl Curl is closed to the public.

Outdoor facilities

The following outdoor facilities are now closed until further notice:

Community Centres

Our community centres are closed until further notice.

Visitor Information Centre

Our Visitor Information Centre at Manly Wharf is closed until further notice. Our team can help you through online chats on their website or on phone (9976 1430) during business hours.

Environment Centres

Our Coastal Environment Centre and Manly Environment Centre are closed and all associated events and programs are cancelled until further notice.

Aboriginal Heritage Office

The Aboriginal Heritage Office in Freshwater is closed. All programs, excursions and school visits have been cancelled until further notice.

Open for Business

Waste

All residential waste services will continue as normal.

All street litter bins will continue to be collected and maintained as normal.

Kimbriki

Kimbriki Resource Recovery Centre remains open 7am to 5pm every day. Any changes to opening hours or operations will be published on the website kimbriki.com and residents should check before travelling to Kimbriki.

From Wed 25 March, Kimbriki will no longer accept cash payments to minimise hand-to-hand contact and protect staff.

From Mon 23 March, Kimbriki’s Buy Back Centre and the Eco House & Garden will close and all workshops are cancelled until further notice. Staff will be in contact regarding refunds for existing bookings.

Cleansing

Increased cleansing of public spaces has already begun and will continue.

Childcare

All Childcare Centres, Pre Schools, Occasional Care and Family Day Care centres remain open and operating normal days and hours.

Our staff and children are following recommended hygiene procedures including sneezing and coughing etiquette and handwashing practices. We are intentionally teaching and actively promoting correct hygiene practices at every opportunity with the children.

We have increased the cleaning regimes within our services and will be removing sensory play experiences such as playdough to further reduce risks.

Our services have adopted social distancing measures within the community including cancelling excursions, travel, and some events such as incursions.

Vacation Care will go ahead in the April School Holidays, but we have adopted social distancing measures within the community including cancelling excursions, travel, and some events such as incursions.

Cemeteries

Following Federal Government advice, our burial services will continue but must be limited to 10 people (including funeral director and cemetery staff), until further notice. Our staff are here to help families navigate these changes on 9970 1341 or cemeteries@northernbeaches.nsw.gov.au