Customer Service - 1300 434 434

Mona Vale, Manly and Dee Why Customer Service Centres will reopen on Monday 1 June. Customers will need to book a 15 minute appointment using the buttons below or by phone. JP services are not currently available - find a JP. Avalon Customer Service centre remains closed until further notice.
30 Minute appointments with the duty planner will also be available at Dee Why only.
Book at Mona Vale  Book at Dee Why  Book at Manly

We can also book an appointment for you if needed. Just call us to find out the many ways we can help. We look forward to continuing serving you during this period.

View the latest updates on the evolving situation with Coronavirus (COVID-19).

Northern Beaches Council Customer Services are happy to help you!

Phone

You can call us anytime on 1300 434 434 (24hrs, 7 days a week including public holidays).

Outside Australia

+61 2 9470 5900

Online customer service

Our online customer service makes it easy and convenient for customers to find more information or report an issue. 

Council email

If you can't find the help you need in our help site, the Northern Beaches Council email address is council@northernbeaches.nsw.gov.au

Urgent requests

If the matter you’re reporting is urgent or a hazardous situation endangering people or property, please call Council on 1300 434 434 - 24 hours a day 7 days a week.

Fax

9971 4522

Postal address

PO Box 82 Manly NSW 1655 Australia

Update your details

Use these forms to update us on your contact or personal details for an individual or for your organisation.

Customer service centres

Our Avalon customer service branch remains closed but we are still here to help you at our other locations. Check out our range of online services or call us on 1300 434 434.

Customer Service Charter

Our promise to the community is to provide a wide range of accessible, high quality services to meet your needs. We will continue improving our service by asking for your feedback and measuring our performance. We hope that you’ll treat our staff with the same consideration. View our Customer Service Charter and contact us if you have any queries.

ABN

57 284 295 198