Customer Service - 1300 434 434
Our Manly and Dee Why Customer Service Centres are open. Our Mona Vale branch will reopen on Monday 11 January, pending NSW public health restrictions being lifted. (Our Avalon Beach branch remains temporarily closed until further notice).
JP services are not currently available - find a JP. Avalon Customer Service centre remains closed until further notice.
30 Minute appointments with the duty planner will also be available at Dee Why only.
Just call us to find out the many ways we can help. We look forward to continuing serving you during this period.
View the latest updates on the evolving situation with Coronavirus (COVID-19).
Northern Beaches Council Customer Services are happy to help you!
Phone
You can call us anytime on 1300 434 434 (24hrs, 7 days a week including public holidays).
Outside Australia
+61 2 9470 5900
Online customer service
Our online customer service makes it easy and convenient for customers to find more information or report an issue.
Council email
If you can't find the help you need in our help site, the Northern Beaches Council email address is council@northernbeaches.nsw.gov.au
Urgent requests
If the matter you’re reporting is urgent or a hazardous situation endangering people or property, please call Council on 1300 434 434 - 24 hours a day 7 days a week.
Fax
9971 4522
Postal address
PO Box 82 Manly NSW 1655 Australia
Update your details
Use these forms to update us on your contact or personal details for an individual or for your organisation.
Customer service centres
Our Avalon customer service branch remains closed but we are still here to help you at our other locations. Check out our range of online services or call us on 1300 434 434.
Manly1 Belgrave Street | Mona ValeVillage Park, 1 Park Street |
Dee Why725 Pittwater Road | Avalon Beach (CLOSED)59A Old Barrenjoey Road |
Customer Service Charter
Our promise to the community is to provide a wide range of accessible, high quality services to meet your needs. We will continue improving our service by asking for your feedback and measuring our performance. We hope that you’ll treat our staff with the same consideration. View our Customer Service Charter and contact us if you have any queries.
ABN
57 284 295 198