Northern Beaches Council Customer Services are happy to help you by phone, via email, in person or online customer service.


1300 434 434 - 24 hours a day 7 days a week.


9971 4522

Postal Address

PO Box 82 Manly NSW 1655

Online Customer Service

We want to make it easy and convenient for customers to find more information and report an issue

Urgent Requests

If the matter you’re reporting is urgent or a hazardous situation endangering people or property, please call Council on 1300 434 434 - 24 hours a day 7 days a week.

Update Your Details

Use these forms to update us on your contact or personal details for an individual or for your organisation.

Customer Service Centres

If you prefer to visit in person, we have Customer Service Centres - open Monday to Friday 8.30am to 5pm:


1 Belgrave Street
Manly NSW 2095

Mona Vale

Village Park, 1 Park Street
Mona Vale NSW 2103

Dee Why

725 Pittwater Road 
Dee Why NSW 2099

Avalon Beach

59A Old Barrenjoey Road
Avalon Beach NSW 2107

Customer Service Charter

Our promise to the community is to provide a wide range of accessible, high quality services to meet your needs. We will continue improving our service by asking for your feedback and measuring our performance. We hope that you’ll treat our staff with the same consideration. View our Customer Service Charter and contact us if you have any queries.

Contact Information

Customer Service
1300 434 434