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Contacting Us 

Northern Beaches Council Customer Services are happy to help you by phone, or in person. If you require a service please call us on 1300 434 434.

Request a Service

We want to make it easy and convenient for customers to report an issue

Urgent Requests

If the matter you’re reporting is urgent or a hazardous situation endangering people or property, please call Council on 1300 434 434 - 24 hours a day 7 days a week.

Update Your Details

Use these forms to update us on your contact or personal details for an individual or for your organisation.

Customer Service Centres

If you prefer to visit in person, we have Customer Service Centres at:

Manly

1 Belgrave Street
Manly NSW 2095
Phone 1300 434 434 or 9976 1500
Fax (02) 9976 1400

PO Box 82 Manly NSW 1655

Open - Monday to Friday 8.30am to 5pm

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Mona Vale

Village Park, 1 Park Street
Mona Vale NSW 2103
Phone 1300 434 434 or 9970 1111
Fax (02) 9970 1200

PO Box 882 Mona Vale NSW 1660

Open - Monday to Thursday 8.00am to 5.30pm
Friday 8.00am to 5.00pm

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Dee Why

725 Pittwater Road 
Dee Why NSW 2099
Phone 1300 434 434 or 9942 2111
Fax: (02) 9971 4522

PO Box 1336 Dee Why NSW 2099

Open - Monday to Friday 8.30am to 5pm

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Avalon Beach

59A Old Barrenjoey Road
Avalon Beach NSW 2107
Phone 1300 434 434 or 9970 1111
Fax (02) 9970 1200

PO Box 882 Mona Vale NSW 1660

Open - Monday to Thursday 8.30am to 5.30pm
Friday 8.30am to 5.00pm

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Customer Service Charter

Our promise to the community is to provide a wide range of accessible, high quality services to meet your needs. We will continue improving our service by asking for your feedback and measuring our performance. We hope that you’ll treat our staff with the same consideration. View our Customer Service Charter and contact us if you have any queries.

Contact Information

Customer Service
Phone: 
1300 434 434
Last updated : Thu 28 Sep 2017 - 5.13 pm