Our Manly, Mona Vale, Avalon and Dee Why customer service branches and JP services are temporarily closed but we are still here to help you. Check out our range of online services or call us on 1300 434 434. 

Customer Service - 1300 434 434

Northern Beaches Council Customer Services are happy to help you!

Check out our range of online services or call us on 1300 434 434.


You can call us anytime on 1300 434 434 (24hrs, 7 days a week including public holidays).

Outside Australia and landline option

+61 2 9470 5900

Online customer service

Our online customer service makes it easy and convenient for customers to find more information or report an issue

Council email

If you can't find the help you need in our help site, the Northern Beaches Council email address is

Urgent requests

If the matter you’re reporting is urgent or a hazardous situation endangering people or property, please call Council on 1300 434 434 - 24 hours a day 7 days a week.

Postal address

PO Box 82 Manly NSW 1655 Australia

Update your details

Use these forms to update us on your contact or personal details for an individual or for your organisation.

Customer Service Centres

Check out our range of online services or call us on 1300 434 434.

Our centres are closed at present. Regular opening hours are 8:30am to 5pm Monday to Friday. Please note our Avalon Beach branch is closed daily from 1-2pm.


1 Belgrave Street
Manly NSW 2095 Australia

Mona Vale

Village Park, 1 Park Street
Mona Vale NSW 2103 Australia

Dee Why

725 Pittwater Road 
Dee Why NSW 2099 Australia

Avalon Beach

59A Old Barrenjoey Road
Avalon Beach NSW 2107 Australia

Customer Service Charter

Our promise to the community is to provide a wide range of accessible, high quality services to meet your needs. We will continue improving our service by asking for your feedback and measuring our performance. We hope that you’ll treat our staff with the same consideration. View our Customer Service Charter and contact us if you have any queries.


57 284 295 198

Contact information

Customer Service
1300 434 434