We handle thousands of enquiries each month, but you won't be treated like a number. For your convenience, you can quickly find help in our online Customer Service knowledge area or report an issue.
Phone - 1300 434 434
You can call us anytime on 1300 434 434 (24hrs, 7 days a week including Public Holidays).
You can speak to one of our Customer Service Officers by phone between 8am and 5.30pm Monday to Thursday and 8am to 5pm on Friday. We have an after-hours service outside these hours and on public holidays for emergency situations.
Our branch opening hours are Monday to Friday:
Dee Why, Manly & Mona Vale
8.30am to 5pm
9am to 12pm & 1pm to 4.30pm
View our Customer Service Centre locations and opening hours
Planning Officer (Duty Planner) bookings are available at Dee Why Customer Service Centre.