Customer Service - 1300 434 434
Our Customer Service Centres are open 8:30am to 5pm Monday to Friday. Please note our Avalon Beach branch is closed daily from 1-2pm.
20 Minute appointments with the Planning Officer are available at the Dee Why Customer Service Centre- please use the button below labelled Planning Officer Booking.
While our Dee Why branch is temporarily closed, a phone call with a Planning Enquiries Officer can still be booked in place of a physical appointment.
Please call us to find out the many ways we can help.
We handle thousands of enquiries each month, but you won't be treated like a number. We welcome your feedback and questions as that’s the best way to improve our service. If you have a question, please go to our knowledge area and report an issue.