Utility bills (electricity, gas and water)
If you can't pay your electricity, gas, phone or water bill, contact your service provider straight away. They can help with options such as:
- an extension to pay
- paying in instalments
Every service provider has financial hardship information online, for example:
You could also be eligible for Energy Accounts Payment Assistance (EAPA) vouchers. You can apply:
Service NSW can assist eligible persons to apply for a energy rebate online or in person at:
- Brookvale - 114 Old Pittwater Road
- Warriewood Square, Jacksons Road (Ground floor external entrance, near ALDI)
Open 8.30am - 5pm Monday - Friday, 8.30am - 12.30pm Saturday
Centrelink can arrange regular deductions via Centrepay.
Northern Beaches Council provides assistance for ratepayers experiencing genuine financial hardship.
You may be eligible for a concession on the grounds of hardship. Council may also be able to assist by agreeing to alternative payment plans.