24 hour support

If you are in distress, it is important to reach out for help. 


Counsellors can provide crisis advice and support 24 hours a day


Call 13 11 14 

In an emergency or if life is in danger, call Triple Zero (000).

Crisis advice and support

The following free services provide crisis advice and support during their opening hours.

National Debt Hotline

This is a free and confidential service offering a range of useful online resources, advice and referrals.


Call 1800 007 007

9.30am - 4.30pm, Monday to Friday

Centrelink - Services Australia

If you are experiencing severe financial hardship, Centrelink can provide: 

Use their Payment and Service Finder to see how Centrelink can help you.


More resources: Crisis and special help

Call 132 850 between 8am-5pm Monday-Friday

Call 131 202 for multilingual services


Centrelink staff at Brookvale can help you access payments and services if you find it hard to access them online.

Location: Warringah Mall, Brookvale (Ground Level, Green P1 Carpark) 

8.30am - 4.30pm, Monday - Friday

Legal advice

If you've received a default notice, or are being taken to court because you owe money, you should get legal advice immediately.

The following free services can help you with legal advice:

National Debt Helpline

Website (Online Chat available 9am - 8pm)

Call 1800 007 007    

Monday - Friday, 9.30am-4.30pm 

Credit & Debt Legal Advice line

Call 1800 844 949    

Monday - Friday, 10am-1pm