Please read these frequently asked questions before enquiring about hiring a venue from Northern Beaches Council.

Please ensure you are familiar with the Community Centre Terms and Conditions before hiring a venue.

If you require more information, you can contact us at CommunityCentres@northernbeaches.nsw.gov.au. Specific booking enquiries should be submitted through the online enquiry for each centre.

Bookings

How do I book a venue?

You can browse availability and submit a booking request via Council's online Booking portal. You will be required to   create an account as a new user or sign-in as an existing user. Some venues require payment upfront. 

How far in advance can I book a venue?

Bookings can be made online three days in advance. You can book any time within the same calendar year. Call Council's Community Centres team on 02 8495 5012 for any last-minute booking requests.
 


 

How will I know my booking is confirmed?

You will receive an email from Council's Community Centres team  to confirm your booking has been approved - this is subject to payment and Community Centre Terms and Conditions
 

How do I access the venue on the day?

Once your booking has been approved, you’ll receive an email one week before your booking with access details (PIN code or key collection). If a key is required, it will be available during the week of your event at your selected pickup location that you choose at time of booking. 

Which centres can be accessed via PIN code entry?

Allambie Heights Public Hall, Curl Curl Youth & Community Centre, Harbord Literary Institute, Manly Youth & Community Centre, Newport Community Centre, Oxford Falls Peace Park, Tramshed Arts & Communty Centre, Warriewood Community Centre.

Coming Quarter 3 2026:

  • Avalon Recreation Centre
  • Avalon Annexe
  • Forest Community Arts Centre


 

How can I determine suitability of a centre for my event?

You can browse venues on our Booking portal where you can view important information including photos, floorplans and virtual tours. You can also refer to our Facility Comparison Table which can help you decide which venue may be suitable. 

What happens if I arrive early or overstay my allocated hire period? Can I set up the day before?

As per the Community Centre Terms and Conditions, no one can enter the premises until the approved start time specified on your booking confirmation. If you are in the building outside your approved hire period, you may be fined for breach of the Community Centre Terms and Conditions and charged for the hours you have overstayed, as well as inconvenience to other hirers. Please allow for a minimum of half an hour for both set up, pack up and cleaning in your allocated booking time.

Can I book regularly?

Yes, you can book regularly. Please visit the regular hirers page for more information. 

Can I arrange to view the venue before a confirmed booking is made?

Most important information, including photos, floorplans and virtual tours are located on the Booking portal. Please     contact us for viewing availability where possible. You must not go on the premises without confirmation from Council's Community Centres team.  

What is the minimum hire period?

  • Hire periods are a minimum of 1 ½ hours
  • Functions are a minimum hire period of four hours

Your hire period must include set up and pack up times.

What is the cancellation policy?

A cancellation fee will apply to a confirmed booking. Cancellation within 14 days of the event will result in 100% forfeit of the booking. 
 

 

How do I make changes to my booking?

You can request changes to your booking by logging into your account on the Booking portal. Refer to 'How to manage my existing bookings online (PDF)'.

Can I have a 16th, 18th or 21st birthday party?

Council allows youth events to be held at Beacon Hill War Memorial Hall, Manly Youth & Community Centre, Ted Blackwood Youth & Community Centre and Yoyo's Youth Centre. You must pay a higher bond, hire security and agree to extra terms and conditions. You must be over 18 to hire a venue.
 

Emergencies

What happens if I arrive and the centre is a mess, there is no power, water etc?

All emergencies must be reported to Council immediately via CommunityCentres@northernbeaches.nsw.gov.au. If it is out of hours, please contact 1300 434 434.

What happens if I lose the key/swipecard?

There is a call-out fee if Council staff have to attend the centre and to replace the key/swipe card. Please contact CommunityCentres@northernbeaches.nsw.gov.au if you lose your key.

Fees & Payments

What are the hire fees?

Please refer to the fees and charges table on each centre's web page for more information. There are also general charges, such as bonds, that apply. 
 

How can I pay for a venue?

Community Centre payments can be made online by clicking the link on your invoice or via BPay.  If you are unable to make a payment this way, you will need to travel to one of Council’s Customer Service locations with your invoice. 

When do I have to pay for a venue?

Casual hirers must pay at the time of their confirmation of booking.

Regular hirers are invoiced/charged every month or term.

Is a bond / security deposit required?

Yes, some bookings will require a bond to be paid at time of booking depending on the type of activity and venue. This is a refundable deposit, subject to Community Centre Terms and Conditions

When do I get my bond back?

You will receive your bond back after the centre has been checked for damage and cleaning and your key is returned (if applicable). Bond refunds take a minimum of three business days to clear. The refund must go back to the same account and person who paid for the booking. 
 

General

Are Community Centres staffed?

No. All Council community centres are majority unstaffed venues and only a few are staffed during business hours. Hirers are to self-manage their bookings.
Hirers are provided with information on access, safety procedures, and emergency contacts, and are encouraged to     familiarise themselves with this before using the space.
 

What do I have to bring when I hire?

Please ensure you bring essentials such as oven trays, cutlery, garbage bags, plates and cups. All must be disposed of responsibly after your hire. Please remember that Council encourages no usage of single use plastics. View our Single Use Plastics Policy 

What is supplied?

Most centres provide cleaning equipment such as a vacuum and brooms. Some centres have kitchen appliances such as ovens, stovetops, microwaves, instant hot or cold water and dishwashers. Centres do not provide breakable items such as plates, cups or cutlery.  Please check the ‘Facilities’ section under each centre’s web page for specifics.

Are there tables and chairs in the facilities?

All centres should have tables and chairs to match the capacity of the facility. Please contact your Centre Officer if you need confirmation.

Are there tea and coffee making facilities?

Most centres have instant hot and cold water facilities. You will need to provide your own tea, coffee, milk, sugar, cups and teaspoons. Please remember that Council encourages no usage of single use plastics. View our Single Use Plastics Policy. All food items including milk must be disposed of after your allocated booking time.

What do I do if someone is in the centre when I arrive, or interrupts my hire?

No other hirer or member of the public are allowed to enter the premises between the approved times specified on your booking application. Please let the Booking Office know if another hirer interrupts your hire period. Council staff are permitted to enter the building under certain circumstances, and regularly spot check centres.

Do I need public liability insurance?

Casual hirers may not need insurance depending on the amount of risk their activity involves, and if the activity charges a fee. Regular hirers will need public liability insurance if they charge a fee, even if it is a low risk activity.

Is alcohol allowed on the premises?

You may have alcohol at your function. You must declare if you will be serving or consuming alcohol on your booking application. If you intend to sell alcohol at your event, a liquor license must be obtained and RSA followed. All functions are subject to approval by management.

Please refer to the Shaping Alcohol-Free Environments for Our Kids Guide

 

Can I decorate the room?

You can decorate the room, however please abide by the terms and conditions. Please consider the Single Use Plastics Policy and take a look at the 'Swap This for That' page for party ideas. Do not use tape or pins, and clean up all left decorations. Do not hang decorations from fans and lights.


 

Cleaning

Do I have to clean up after my booking?

Yes. You must clean the centre so that it is left in an acceptable condition for the next hirer within your allocated hire time. Please ensure you also completely empty the fridge after each hire. You may be charged a cleaning fee or lose your bond if the centre is left in an unacceptable condition. 


 

What happens if I turn up and the centre is dirty?

If you believe the centre is not adequately clean for your hire, please contact the Community Centres team immediately, and send photos at the beginning of your allocated hire period. This will also ensure your bond is not charged a cleaning fee.
 

Are there cleaning items in the centre?

Most centres have mops, brooms and vacuums. Please contact the Community Centres team for clarification.
 

Contact and Support

How can I contact the Community Centres team?

You can email us at CommunityCentres@northernbeaches.nsw.gov.au or call us on 8495 5012.
 

Lost Property

What happens if I lose an item?

If you have lost an item, please contact the Community Centres team as soon as possible with description of item, date of your booking and at which centre. 

Feedback

Compliments and complaints can be sent to CommunityCentres@northernbeaches.nsw.gov.au.

Surveys are sent to casual hirers after their hire period.

Resources