Before you book a Council Bulky Goods collection check out our Reduce my Waste to see how you can reuse, repair and recycle used items and avoid items going to landfill.
How to present your bulky goods
- Make sure you have a booking number and only put accepted items on your nature strip the night before your collection
- Items (larger than a toaster) can be left in unwanted bags, crates or containers. Leave open so collectors can see the contents. Bags/crates/containers will not be returned
- Maximum of 3m3 eg 3m x 1m x 1m
Ensure there are no batteries contained in any items presented. Many items with embedded batteries can be taken to Kimbriki for free eg cordless vacuums, remote-controlled or ride-on toys and hover boards.
What you can and can't put out
Not all items are accepted under the collection service. A list of items you can't put out is outlined in the Conditions of Service which you must agree to before a booking can be accepted. A guide of what you can and can’t put out can also be found below.
Yes, these items can be put out for collection
- Furniture
- Mattresses and bed bases
- Whitegoods (doors removed) and other metals - place in a separate pile for recycling
- Timber pieces equivalent to up to 12 fence palings
- Electric lawn mowers, e-scooters and e-bikes - remove any battery
- Built in household item equivalent to one (1) of the following - kitchen/laundry/bathroom cabinet or sink or toilet or door
- Rolled and tied up carpets up to 1.8m long (max 3 rolls)
- Non-recyclable household items
- Empty hot water systems
- Empty beanbags. (see below for disposal of the polystyrene beads)
- Up to 2 unbranded pallets
- Up to three sheets of metal roofing - maximum size 1m x 1.5m
No, these items can't be put out for collection
- Items smaller than a toaster
- Items over 1.8m long
- Heavy items that can’t be safely moved by 2 people (max 40kg except whitegoods)
- Sheet glass, mirrors, windows, glass tables
- Hazardous waste, including smoke detectors, fire extinguishers, gas bottles/cylinders/canisters (full or empty), chemicals, paint, batteries
- Items that have an embedded battery that can't be removed
- Renovation material (except up to one built in household item as above)
- Building material, including insulation, brick, rubble, asbestos
- TVs, computers, computer peripherals
- Household garbage
- Recyclable material including vegetation and empty cardboard boxes
- Liquid or business waste
- Car parts, tyres, oils
- Petrol powered lawn mowers and tools, even if they are drained of fuel/oil. The vapours can cause a fire in the trucks. (Metal lawn mowers are accepted at Kimbriki, no charge)
- Oil heaters - due to the potential of oil being present and leaking when compacted which could cause a fire or end up on the road
- Any polystyrene, including polystyrene beads. Put these in a strong plastic bag, expel the air and seal. Place the bag in the red lidded bin
- Pianos (due to the weight and size)
Items that aren't accepted will be left behind and must be removed by resident from the kerb immediately.
For more information on the safe disposal of items not accepted eg oil heaters, petrol powered lawn mowers and tools and much more refer to the A to Z guide to reuse, recycling and disposal.
How Council is reducing waste to landfill
In line with Council’s Waste and Circular Economy Strategy target to reduce kerbside bulky goods going to landfill by 25% by 2030 and 50% by 2040, Council staff will be collecting targeted recyclable material from bulky goods piles before their scheduled collection. There will be no changes to bookings or scheduled collections. This is subject to operational capacity, and not all piles will have any or all recoverable material collected. Please continue to only use bulky goods collections as a last resort after reusing or repairing items.
Bulky Goods Resources
To help educate your neighbours on correct Bulky Goods disposal, Council offers a range of resources:
- Pick up a Clean up right - Bulky goods collection poster from Customer Service, or download and print a copy
- Download and share the Moving, Clearing Out and Everyday Recycling information sheet with family and neighbours
- These tools help promote cleaner, more informed communities