This is the online claim submission form only.

Type of compensation sought
Contact details
Title
Incident details
Did you contact Council staff at the time of the incident?
Compensation sought
One file only.
10 MB limit.
Allowed types: gif jpg jpeg png bmp eps tif pict psd txt rtf html odf pdf doc docx ppt pptx xls xlsx xml avi mov mp3 mp4 ogg wav bz2 dmg gz jar rar sit svg tar zip.
Insurance details
Have you claimed against your insurer?
Witness details
Did anyone witness the incident?
One file only.
10 MB limit.
Allowed types: gif jpg jpeg png bmp eps tif pict psd txt rtf html odf pdf doc docx ppt pptx xls xlsx xml avi mov mp3 mp4 ogg wav bz2 dmg gz jar rar sit svg tar zip.
Witness details
Evidence
Do you wish to attach evidence to this form?

To progress your claim for compensation you will need to establish Council caused the alleged loss and/or damage through some form of negligence. In any public liability claim, the burden of providing proof of negligence rests with the person seeking compensation. Council cannot assist. If your claim is for a tree or pothole related matter, please refer to the tree or pothole evidence page on the website for the required information.

One file only.
10 MB limit.
Allowed types: gif jpg jpeg png bmp eps tif pict psd txt rtf html odf pdf doc docx ppt pptx xls xlsx xml avi mov mp3 mp4 ogg wav bz2 dmg gz jar rar sit svg tar zip.
Photos
Do you wish to attach photos?

Upload up to 6 photos

One file only.
10 MB limit.
Allowed types: gif jpg jpeg png.
One file only.
10 MB limit.
Allowed types: gif jpg jpeg png.
One file only.
10 MB limit.
Allowed types: gif jpg jpeg png.
One file only.
10 MB limit.
Allowed types: gif jpg jpeg png.
One file only.
10 MB limit.
Allowed types: gif jpg jpeg png.
One file only.
10 MB limit.
Allowed types: gif jpg jpeg png.
Authority for an agent to act
Do you wish for a third party to act on your behalf in this claim?
Agent details
Electronic confirmation

Council will investigate the circumstances surrounding your claim to establish whether or not Council has any legal liability.

Completion and acceptance of this form does not represent an admission of liability or a waiver of its rights on the part of Council.

Your claim will be subject to investigation and the findings assessed on their own merits. Council may refer your claim to its insurer or to another third party in managing or investigating the claim.

Council will endeavour to respond to claims as quickly as possible. However the processing of claims is dependent on the supply of relevant information and assessment of your claim may take some time to complete.

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