Children attending programs
Children must be within the age range advertised for the event.
If an accompanying guardian is not required to stay and supervise their child for the duration of the advertised program session time, the guardian must stay in the library space and be available no later than 15 minutes prior to the end of the advertised program session time if the child is 12 years of age or under.
The library offers general supervision only during the advertised program session. In order to ensure a good experience for all participants, if a child is disruptive the library reserves the right to ask the child to leave the program or if not accompanied by a guardian, contact their guardian to remove the child from the program.
Photography, filming and recording
Photography and filming is permitted by Council staff at selected events. Photos from events may be displayed on our website or used in other library marketing material.
Customer photography, filming or recording of any events or performances is not permitted, unless otherwise stated, in line with Northern Beaches Council privacy and child safeguarding policy.
Notifications to the library
Any requests to transfer or cancel a booking must be made 1 full business day prior to the event commencement by calling 8495 5028 during library opening hours.
Pre-existing medical conditions that may affect involvement in a program must be made known in writing at least 1 full business day prior to the event commencement to firstname.lastname@example.org, providing name, phone number and details for the participant/s concerned.
Participation in a program
Northern Beaches Council Library reserves the right to fill any no-show places 5 minutes after the commencement of the advertised program session time.
If evaluations are conducted at a program and a completed evaluation is not received, the library may email you the evaluation form for completion after the program.
Payment and refunds
If there is a cost associated, payment must be made in full prior to participating in the program.
Customers who book and pay on the day of the program must make payment no later than 15 minutes prior to the commencement of the advertised program session time.
Any monies paid to the library will be forfeited if the program is not attended at the advertised event session time and location. No refund requests will be issued for cancellations within 24 hours of the advertised program session time.
Northern Beaches Council Library cannot be held responsible for any costs incurred by the attendee in the unlikely situation that a program is cancelled or postponed due to circumstances beyond the control of the library.
Northern Beaches Council Library will make every attempt to ensure accuracy, currency and reliability of the information provided by third parties in advertising our programs.
However, changes in circumstances beyond the control of the library and editorial errors may occur from time to time which could impact the quality of this information.
Confirmation of any library program information can be sought by calling 8495 5028.