Children attending events
Children must be within the age range advertised for the event. If not, the accompanying guardian will be asked to stay and supervise the child for the duration of the advertised event session time. The library offers general supervision only.
If the child does not arrive to the event with an accompanying guardian, the library reserves the right to assume the child is of an age that does not require them to have an accompanying guardian. Therefore the child does not require general supervision whilst in the library or attending an event. If an accompanying guardian is not required to stay and supervise their child for the duration of the advertised event session time, the guardian must return no later than 15 minutes prior to the end of the advertised event session time. In order to ensure a good experience for all participants, if a child is disruptive the library reserves the right to ask the child to leave the event or if not accompanied by a guardian, contact their guardian to remove the child from the event.
Notifications to the Library
Any requests to transfer or cancel a booking must be made 24 hours prior to the event commencement by calling 9942 2449 during library opening hours.
Pre-existing medical conditions that may affect involvement in an event must be made known in writing at least 24 hours prior to the event commencement to firstname.lastname@example.org, providing name, phone number and details for the participant/s concerned.
Participation in an event
Northern Beaches Council Library reserves the right to fill any no-show places 5 minutes after the commencement of the advertised event session time.
If evaluations are conducted at an event and a completed evaluation is not received, the library may email you the evaluation form for completion after the event.
By attending a library event, you give Northern Beaches Council permission to use any photos taken to display on our website or for other library marketing purposes.
Payment and Refunds
If there is a cost associated, payment must be made in full prior to participating in the event.
Customers who pay in advance of the day of the event must bring their receipt as proof of payment.
Customers who pay on the day of the event must make payment no later than 15 minutes prior to the commencement of the advertised event session time and produce their receipt as proof of payment.
Any monies paid to the library will be forfeited if the event is not attended at the advertised event session time and location.
Northern Beaches Council Library cannot be held responsible for any costs incurred by the attendee in the unlikely situation that an event is cancelled or postponed due to circumstances beyond the control of the library. No refunds will be issued for cancellations within 24 hours of the advertised event session time.
Northern Beaches Council Library will make every attempt to ensure accuracy, currency and reliability of the information provided by third parties in advertising our programs and events.
However, changes in circumstances beyond the control of the library and editorial errors may occur from time to time which could impact the quality of this information.
Confirmation of any library event information can be sought from our events page or by calling 9942 2449.