Thursday, 26 March 2020

Like the rest of Australia and all around the world, life on the Northern Beaches is changing as a result of the evolving situation with Coronavirus (COVID-19). We know this is a difficult time for our community and we want to make sure you are able to access our Library services during this challenging time. 

We have listed here the changes we have made and services we have implemented to make sure you can access our services during this time. 

You can still join the library

You can still become a member of Northern Beaches Libraries and we encourage you to do so. You join can join online and we will post your library card to you. You will need your library card to access our eLibrary so we will get your card to you as soon as possible. If you are under 16 and require parental consent, we will give your parent or guardian a quick call to confirm. 

You can still get books while staying home

Our reservation service is still operating, including transfer of items between the branches thanks to our couriers. However, there is a little bit of a twist!

We are now offering library members two Library2U services that allow you to request library items online and when they're ready, we will deliver them to your door. If you would like to read something specific, you can use our Library2U Your Choice service. If you would like our talented team of librarians to pick your items for you, you can use our Library2U Librarian's Choice service. Please get in contact with us if you have any questions about these services. 

You can have your items for a little bit longer and there will be no fees

The loan period has been extended to six weeks and from Monday 23 March, the fee process changed meaning you will not accrue any additional overdue fees. 

You can still return your items

Return chutes at all branches remain open and are being cleaned and emptied regularly. Returned items are quarantined for five days before they go back into circulation. 

We are still adding to our eBook and eAudiobook collection

We will continue to add new content to our BorrowBox and Overdrive collection so make sure to keep an eye on these platforms.