It’s not what you know, it’s who you know. Find all the handy contacts for disability support services, from federal to local government agencies. These services can offer significant support to you as a person living with disability and for carers. 

Northern Beaches Disability Newsletter

The free disability newsletter is emailed every month to 1,500 people and organisations throughout the Northern Sydney region. It’s full of activities, resources, financial information, and training opportunities for people with disability, their carers or families, and disability service providers. Paper copies are also available at Northern Beaches Council customer service centres and libraries. 

We welcome relevant submissions for inclusion in the Disability Newsletter. Submit an item by the last Monday of each month.


Disability Inclusion Action Plan

We have developed our first Disability Inclusion Action Plan (DIAP) to create a more inclusive and accessible community for all residents and visitors to the Northern Beaches. This was adopted June 2017.

The 19 strategies and 78 actions will be implemented over the four year life of the plan. The plan includes over $20M worth of CAPEX projects that have a strong emphasis on improving access and inclusion.

Northern Beaches Inclusion Award

The Inclusion Award recognises businesses on the Northern Beaches that aim to accommodate the needs of all community members regardless of ability.

The Inclusion Award Winner and Runner Up will be announced at the 2019 Northern Beaches Local Business Awards Gala Presentation Evening at Dee Why RSL on Tuesday 9th of July.

Anyone can nominate a business for the Inclusion Award, including customers, community members, businesses owners and staff. Self-nominations are also welcome.

For more information, or to submit a nomination, download a nomination form.

Nominations close Wednesday 29 May 2019.

Local Information Network for Community Services (LINCS)

Established in 1998, LINCS is now used by over 80 government and community organisations. The LINCS database provides a directory of local community services and groups, covering areas such as leisure, educational, social welfare and sport in the Northern Beaches, Sydney and beyond.

Enquiries or updates for services: 9976 1566 or

Government Contacts

Australian Human Rights Commission
The Australian Human Rights Commission leads the implementation of the Disability Discrimination Act 1992.
1300 369 711

For enquiries about Disability Support Pension, Mobility Allowance, Carer Payment, Carer Allowance and Sickness Allowance.
13 27 17

Disability Council of NSW
The official advisory body to the State Government on disability matters.
1800 044 848

Family and Community Services – Ageing, Disability and Home Care (ADHC)
NSW State Government body responsible for providing services and support to older people, people with a disability, and their families and carers.
9841 9350

NSW Ombudsman
Independent and impartial watchdog there to make sure that agencies fulfil their functions properly and improve their delivery of services to the public.
9286 1000
Hearing Impaired phone assistant: 9264 8050 

Support for Individuals with Disability and Carers

ASPECT (Autism Spectrum Australia)
Not-for-profit organisation committed to helping people on the autism spectrum achieve their potential.
8977 8300

Carers NSW
Association for relatives and friends caring for people with a disability, mental illness, drug and alcohol dependencies, chronic conditions, terminal illness or who are frail.
9280 4744

Provides numerous programs, including care, accommodation and support for adults with intellectual disability, as well as respite and recreation services for all ages.
9481 2600

Cerebral Palsy Alliance
Provides a range of services and support to all people living with cerebral palsy and other neurological and physical disabilities, with an aim to help lead the most comfortable, independent and inclusive lives possible.
1300 888 379

Disability Services Australia
Employment and community support services for people with a disability
9791 6599

Disability Sports Australia
Australia's peak national body representing athletes with a physical disability. Provides information and links for a variety of sports for people with a disability.
8116 9720

Guide Dogs Australia
Assists people who are blind or have impaired vision by assisting in their achievement of independence through access and mobility.
9412 9300

A not-for-profit organisation dedicated to helping children and young people (0-24 years) with disability achieve their goals and be part of everyday life in the community.
1800 953 390

National Relay Service 
Provides assistance for people with hearing, speech or communication difficulties. Call 133 677 so a telephone interpreter can relay your call (via voice, TTY, modem) to and from staff or visit National Relay Service.

Not-for-profit organisation providing support to people with a broad range of disabilities, and their families and carers, across NSW and ACT with services promoting an inclusive society.
1800 818 286

Northern Beaches Creative Leisure & Learning
Leisure and learning activities for all ages and levels of ability, especially older people, and activities for adults with special needs who are living in the community.
9913 1474

Northern Beaches Interchange
Services in Northern Sydney offering respite and support networks for families, and recreational opportunities for young people up to 25 who have a disability.
9970 0500

Physical Disability Council of NSW
Peak NSW body representing people with lifelong physical disability across the state.
Freecall: 1800 688 831

Sargood on Collaroy
Overlooking the Collaroy Accessibility Precinct is Sargood on Collaroy,  owned by the Sargood Foundation and managed by Royal Rehab. Sargood on Collaroy is Australia’s first health and wellness resort purpose-built for travellers with a spinal cord injury and their friends and family.
8597 0600

Side by Side Advocacy
Federal Government-funded organisation providing support to people with an intellectual disability.
9808 5500

Supporting people with intellectual disabilities in living more independent lives.
8977 8800

Technical Aids to the Disabled (TADS)
Custom-built solutions and equipment modification to assist older people and people with a disability.
1300 663 243

Translating and Interpreting Service
Phone TIS 13 14 50 for an interpreter for people who do not speak English, and for agencies and businesses that need to communicate with their non-English speaking clients. In more than 170 languages and dialects.

Vision Australia
Leading national provider of blindness and low-vision services in Australia. Has a satellite low-vision clinic at Forestville assisting adults and school-aged children to maximise the use of their remaining vision.
1300 84 74 66

National Toilet Map 

This website shows the location of more than 14,000 public and private public toilet facilities across Australia. Details of toilet facilities can also be found along major travel routes and for shorter journeys. Useful information is provided about each toilet, such as location, opening hours, availability of baby change rooms, accessibility for people with disabilities and the details of other nearby toilets. Get information from 1800 990 646 (within Australia) or