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  • FAQ

Our FAQs are here to answer any questions you might have about the Northern Beaches Libraries. Here you'll find information about memberships, locations, library fees, volunteering and much more.

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Library FAQs

How do I join the Library?

You can join the library online or you can visit any of our branches to present your ID and proof of address. 

Does it cost to join the library?

No it is free!

Where is the Library?

There are six libraries on the Northern Beaches located in Belrose, Dee Why, Forestville, Manly, Mona Vale and Warringah Mall. 

How many items can I borrow and for how long?

You can borrow up to 30 items and most items can be borrowed for three weeks. Some reference and popular fiction titles are 7-day loans. 

Your items can be returned to any of our six branches

Can I renew my items?

Renewals can be made online, in branch or over the phone.

Our fastback (7-day loan) items cannot be renewed. Other items can be renewed once for a three week period from the renewal date, unless the title has been requested by another borrower.

What if I've forgotten my PIN?

In June this year, existing PIN numbers were changed to a four digit number, your date of birth in the form DDMM. For example, 15 May is 1505. 

If you joined the library after this time, please visit the library or get in contact with us

What are the overdue fees?

An overdue fee for a single item is calculated at 25 cents each day the item is overdue. This will accumulate until the fee reaches $10.00. You will be unable to borrow, renew or place a hold on any item until your overdue fees are reduced to less than $5. 

Fees can be paid at any of our branches by cash, credit card or eftpos. 

What happens if I've lost or damaged an item?

If you think you may have lost an item, contact your branch as soon as possible in order to extend your loan, allowing time to find the item. 

If an item can not be found, or is damaged, you will be required to pay the original cost of the item plus a $5 processing fee. Please contact your branch for further information. 

Can I suggest an item for purchase?

You can suggest an item for our collection by completing our online form, or asking in branch. 

Can I donate items to the library?

Unfortunately we are unable to accept donations at this time. 

The following charitable organisations may accept donations however we recommend to check prior to donating as all titles may not be accepted. 

Lifeline Australia, The Salvation Army, Sacred Heart Mission and Books for Africa

Does the library provide JP services?

Volunteer Justices of the Peace are available on different days at most branches, free of charge. No bookings are required. Please refer to the JP schedule for times and locations. 

Does the library have Internet and computer facilities?

All of our branches provide free Wi-Fi and computer access. Printing, copying and scanning facilities are charged as follows - 

Photocopy B/W A4$0.20 per page
Photocopy Colour A4$1.50 per page
Photocopy B/W A3$0.40 per page
Photocopy Colour A3$3.00 per page
Scanning$0.20 per scan up to 50MB

 

Do you have events for children?

We run rhyme time and story time sessions throughout the NSW school terms. Story time is for 3-5 years and rhyme time is for 0-2 years. We also run special rhyme time sessions for babies, 0-12 months. Head over to children events for times and locations.

We also have featured events for children during the NSW school holidays. 

What's in your eLibrary?

The eLibrary includes eBooks, eAudio, eMagazines and  an on-demand video streaming service. We also have many eResources and online tutorials. All these services can be accessed via the library website and are free with a library card.