Recently we received several great suggestions. We listened and have taken action:
You asked for free branch transfers
We delivered free branch transfers for all available items.
You asked for more automation
We delivered a self service feature in our Library app and kiosks in all branches.
You asked for improvements to our spaces
We delivered refurbishments at Manly and Mona Vale plus new blinds at Glen Street.
You suggested items for purchase
We purchased 77% of items suggested by you from January to December 2020.