It’s no secret that COVID-19 has dramatically changed our lives in the space of just a few weeks, with the Federal Government announcing a raft of restrictions to slow the spread of COVID-19. 

We are continually looking at ways that we can modify the delivery of essential services  that  we provide to the community. 

In the interest of community health and safety, we have decided to close our customer service centres from Tuesday 31 March, but we are just a phone call or click away to help you.

Phone

You can still call us on 1300 434 434.

We also offer an appointment service, so just call us to book. We look forward to serving you during this period.

Our online services

Check out our range of online services.

Did you know that you can lodge your DA online via  the  NSW Planning Portal?  In fact, by 1 July 2020, this will become  mandatory.   Or you can mail us your application.  Request a fee quote for your application.

Council services that can be accessed  online include: 

• Waste services e.g reporting dumped rubbish and book a household clean up service. 

• Trees e.g private property and public land 

• Claims e.g compensation 

• Noise Complaints e.g barking dog 

• Request for information e.g GIPA request 

• Parking  information  e.g  Beach permits  and  Manly precinct

Some of our services will require a form to be posted or scanned and then  emailed: 

• Tree removal on private property. 

• Paying my rates 

• Rate concessions

• Building permits

If you get stuck or encounter a problem online, please call us on 1300 434 434.

Due to the COVID-19 situation, there may be some disruption to our service or delay  in us responding to your enquiry or  request.  We thank you for your understanding at this time.  

Stay safe.

View the latest updates on the evolving situation with Coronavirus (COVID-19).